The Cabinet of Ministers of Ukraine approved a list of goods of good quality that cannot be exchanged or returned (Resolution of the Cabinet of Ministers of March 19, 1994 No. 172) FORBIDDEN for underwear (such goods include swimwear and underwear)

Please shop carefully!

A refund is possible if, upon inspection at the department:
- Marriage detected
- The product does not match what was ordered
- Item arrived in the wrong package

An act of return is drawn up by an employee of Nova Poshta at the branch

Exchange is possible under the condition:
- Availability of the right size
- With original packaging/labels
- Not to be worn and not to show signs of wear / fitting
- Delivery is paid by the customer
- The exchange is made within a day from the date of receipt of the goods

Carefully check the goods upon receipt at the "New mail" department! Report shortages immediately!

Notification of claims after receiving the goods without an Act from Nova Poshta will not be accepted due to numerous cases of fraud. Thanks for understanding! Enjoy your shopping in our stores!